Tours & Travel Sales Agent - Motorcoach Tours

Starr Tours in Hamilton Township, NJ, one of the nation’s largest privately owned Bus Charter & Tour companies, is seeking a talented and detail minded individual to work as a Travel Advisor in our Public Bus Tours Division to sell and service bus trips. This individual will be an integral part of our highly experienced Tour Division responsible for selling and servicing over 50 One-Day excursions and 85 multi-day vacations each year. The trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day Cross Country trip.

The position is on-site, full time, 40 hours/week, Mon-Fri 8:30am-5pm.

The right candidate will be experienced in sales and must have great customer service skills. Candidate must have attention to detail, effective communication skills, strong organizational skills, patience and kindness, and be able to multi-task in a fast-paced environment.  Must be good with computers as well as basic accounting. Excellent communication skills (written, verbal/phone and electronic) are required. We're looking for self-motivated candidates with an excellent work ethic, and the ability to sell trips effectively over the phone and by email in an efficient, courteous, and timely manner.

On any given day, you may find yourself making outbound calls to past travelers, fielding incoming calls due to marketing efforts, calling clients for meal selections or payments, proofing advertisements, processing mail, or helping out around the office. Trust us, you won’t be bored!

The ideal candidate will have a love of travel and interest in learning about new destinations and attractions. Having some personal travel experience and familiarity with popular domestic destinations is a plus. 

Working at Starr is a fantastic team atmosphere, and our culture is one where everyone pitches in to help in other areas of the business when needed, so there are great opportunities to learn and gain experience outside of your regular role. These could range from help with special projects and new ventures, to working with customers for reservations, or helping to jump in to assist a Tour Director or Driver with a question.

Benefits

• salary commensurate with experience
• paid time off
• paid holidays
• medical/dental benefit coverage
• Group term life insurance
• Employee contributed 401(k) plan
• generous discounts on all tour products.
  

Schedule

Monday – Friday 8:30am-5pm, 40 hours per week in our Hamilton, NJ office.

We can’t wait to hear from you and have you join our team!

Please submit cover letter & resume along with salary history.

To be considered for this position, we kindly request that applicants meet the following requirements:

• Excellent customer service and communication skills (written, verbal/phone and electronic)
• Prior experience in customer service or sales roles is a plus, preferably in the tourism industry
• Excellent communication and interpersonal skills to effectively interact with customers and team members
• Strong problem-solving abilities to address customer inquiries and concerns
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong computer skills
• Ability to perform basic math calculations.
• Ability to work independently and as part of a team to achieve sales targets
• General knowledge of travel and domestic destinations