Tours Generalist, Administrative, Customer Service, Sales (Full Time)

Starr Tours in Fairless Hills, PA, one of the nation’s largest privately owned Bus Charter & Tour companies, is seeking a talented and detail minded individual to work as a Sales Administrator in our Public Bus Tours Division to sell and service bus trips. We're looking for self-motivated candidates with an excellent work ethic, and the ability to communicate effectively over the phone and by email in an efficient, courteous, and timely manner. 

Position: Tours Generalist (Administrative, Customer Service, Sales)

Location: Fairless Hills, PA

Schedule: Full-time, Monday to Friday, 8:30am-5pm

The ideal candidate will be experienced in sales, service, and/or administration. Candidate must have attention to detail, effective communication skills, strong organizational skills, patience and kindness, and most importantly, be able to multi-task in a fast-paced environment.  Must be good with computers. Excellent communication skills (written, verbal/phone and electronic) are required. We're looking for self-motivated candidates with an excellent work ethic. We do offer on-the-job training, but we're looking for someone who can adapt and learn quickly and start performing on day one. 

This individual will be an integral part of our highly experienced Tour Division responsible for selling and servicing over 50 One-Day excursions and 85 multi-day vacations each year. The trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day Cross Country trip.

On any given day, you may find yourself fielding incoming calls due to book and servicing our clients, writing detailed itineraries, processing mail, making trip kits, or helping out around the office. Trust us, you won’t be bored!

The ideal candidate will have a love of travel and interest in learning about new destinations and attractions. Having some personal travel experience and familiarity with popular domestic destinations is a plus. 

Team atmosphere: Starr’s culture is one where everyone pitches in to help in other areas of the business when needed. There will be great opportunities to learn and gain experience outside of your regular role. These could range from help with special projects and new ventures, to attending trips, or helping to jump in to assist a Tour Director or Driver with a question.

Benefits: 

• salary commensurate with experience 

• paid time off

• paid holidays

• medical/dental/vision 

• group term life insurance

• employee contributed 401(k)

• generous discounts on all tour products

Schedule: 

Monday – Friday 8:30am-5pm, 40 hours per week in our Fairless Hills, PA office.

If you are ready to embark on a rewarding career in the travel industry, submit your cover letter, resume, and salary history to be considered for this exciting opportunity at Starr Bus Charters & Tours.

• Excellent communication skills (written, verbal/phone and electronic).

• Strong computer skills. 

• Ability to multi-task in a fast-paced environment. 

• Attention to detail and good organizational skills.

• General knowledge of travel and domestic destinations. 

• A great team player.